Professional Behaviour Support Services
Social Skills Programs in Townsville
Empowering individuals through compassionate, person-centred behaviour support that builds confidence, skills and independence for everyday life.
Your Support Team
At PoDDSS, we deliver structured Social Skills Programs for children, teenagers and adults across Townsville and North Queensland. These programs are designed to support individuals who may experience difficulty understanding social situations, communicating with others or building and maintaining relationships.
Our Social Skills Programs focus on education, skill-building and confidence, helping participants develop practical strategies they can use in everyday life at home, school, work and in the community.
While social skills development may complement Positive Behaviour Support, these programs are not behaviour management plans. Instead, they provide targeted learning opportunities to build understanding, communication and social awareness in a supportive and respectful environment.
Programs are tailored to participant needs and may include learning around:
- How to greet people and start conversations
- Understanding and using active listening skills
- Recognising social cues and knowing when someone wants to engage
- Understanding different communication styles (passive, assertive, aggressive)
- Recognising and managing emotions
- Understanding the emotions of others and how to respond
- Healthy vs unhealthy friendships and relationships
- Responding to bullying and conflict
- Appropriate and safe use of social media
Skills are taught using practical activities, visual supports, guided discussion and real-world scenarios to support understanding and generalisation beyond sessions.
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Frequently Asked Questions
Who can participate in social skills programs?
PoDDSS social skills programs are suitable for children, teenagers and adults who want to build communication, confidence and social understanding. Programs are tailored to different ages, learning styles and individual goals, using a person-centred approach that respects each participant’s needs, preferences and pace of learning.
How are the programs delivered?
Programs are delivered in a structured and supportive environment using practical activities, visual resources and guided discussion. Sessions focus on real-life situations and skill development, helping participants practise communication, emotional awareness and social interaction in ways that can be applied confidently in everyday settings.
Can families or support staff be involved?
Yes. Families, carers and support staff can be involved where appropriate to support learning beyond sessions. PoDDSS also offers training programs and mentoring to help build shared understanding, encourage consistency and support the use of positive behaviour strategies across home, community and support environments.
How Our Programs Are Delivered
Social Skills Programs are delivered in one-to-one sessions, allowing participants to learn and practise skills in a supportive and personalised environment.
Sessions are facilitated by experienced practitioners who tailor activities and discussions to each participant’s needs, learning style and goals. This individual approach allows participants to build confidence at their own pace while focusing on the areas most relevant to their daily life.
Where appropriate, families or trusted support people may be involved to help reinforce learning outside of sessions and support consistency across home, community and support environments.
Available Programs & Feature Download Brochures
Anger Management & Skill Development
Supports emotional awareness, self-regulation and practical problem-solving skills.
Adult Social Skills Program
Helps adults build communication skills, confidence and meaningful social connections.
Understanding Adult Sexuality
Provides clear, respectful education around relationships, consent, safety and sexual health.
Teenage Social Skills Program
Supports teenagers to develop communication skills, emotional awareness and healthy peer relationships.
Understanding Teenage Sexuality Program
Delivers age-appropriate education supporting personal safety, relationships and informed decision-making.
Program Structure, Funding & Participation
PoDDSS Social Skills Programs are delivered as individual one-to-one sessions, designed to support practical skill development and meaningful personal outcomes.
Program format
- 10-week program
- 10 × 1-hour sessions
One-to-one delivery with a practioner
Funding
- Available to NDIS participants with approved funding under Improved Daily Living
- Program pricing is aligned with NDIS guidelines
- Total program costs and session rates are discussed during enquiry or referral
Delivery details
- Session dates and times are tailored to participant needs
- Programs are delivered at PoDDSS, 10–20 Cottell Street, Hyde Park
Attendance & cancellation
Consistent attendance supports learning, skill development and personal progress.
- Participants are encouraged to attend all scheduled sessions
- Missed sessions may affect continuity of learning
- Cancellations with less than 24 hours’ notice (excluding illness or emergencies) may incur a fee in line with NDIS guidelines and PoDDSS policy
Before you start
Participants considering a Social Skills Program are encouraged to visit the PoDDSS office to become familiar with the environment and discuss individual needs prior to commencing.
